Scented Serenity Candle Co. provides shipping, delivery within a 10-mile radius of Rockwall, and order pick up. Shipping costs are determined based on the weight and size of the package. Utilizing Shopify, we employ a third-party service to find the most cost-effective shipping method for your candles. If a cheaper option is identified, the customer will be refunded the difference.

Returns at Scented Serenity Candle Co. are handled on a case-by-case basis. Customer satisfaction is our priority, and we encourage individuals with any concerns to promptly contact us via email or our social media platforms.

There are many factors that effect burn time, but our candles typically have a burn time of 30-40 hours, depending on the size and type of candle

Yes, all of our candles are made with natural soy wax, small amount of coconut oil, high-quality fragrance oils, and cotton wicks. We do not use any harmful chemicals or additives in our candles.

Yes, at Scented Serenity Candle Co., we offer custom orders for special events or personalized gifts. We can work with customers to personalize not only the candle's fragrance but also the label design and vessel type. Please reach out to us directly to discuss your specific preferences and needs for a unique candle creation.

Yes, we do offer wholesale pricing for retailers interested in carrying our candles in their stores. Please contact us directly for more information on our wholesale program.